MTN Ghana has reconnected 1,954,295 of SIM cards disconnected as a result of the National SIM re-registration.
This leaves 3,804,940 disconnected SIMs. In November 2022, MTN Ghana disconnected 5,759,235 customers.
The reconnection was after the impacted subscribers completed their biometric capture.
The National Communications Authority (NCA) in a letter dated March 20 2023, directed all operators to disconnect all numbers that had not completed their Stage 2 registration (that is the biometric capture) by March 31, 2023.
In response to that, MTN Ghana disconnected an additional 37,146 SIMs in March 2023, bringing the total disconnected SIMs per the regulatory directive to 5,796,381.
The NCA in a subsequent letter dated April 13, 2023, further directed that, all disconnected SIMs should be delinked from the SIM registration database effective April 17, 2023.
Consequently, 3,842,086 of the disconnected SIMs have been delinked from the SIM registration database.
MTN Ghana explained that it is committed to the national SIM re-registration exercise and will continue to deploy resources and work with the regulator to accelerate SIM re-registration for all subscribers.